Store Information for bedstar.co.uk
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Store Description
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This description is solely provided by bedstar.co.uk
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The UK's largest online bed superstore selling top brand beds, bedsteads and mattresses throughout the UK. We offer free delivery on all orders over £499
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Customer Service
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Corporate Address
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unit 6b
Hessay Industrial Estate
York, Yorkshire YO26 8LE
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Email
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Phone
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0870 232 5550
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Live Chat
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Yes
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Phone Ordering
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Phone
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0870 232 5550
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Payment Methods
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American Express
Bank card
COD
Carte Blanche
Cyber Cash
Delta
Diner’s Club
Discover
Electron
Electronic Funds Transfer
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Eurocard
JCB
Maestro (formerly Switch)
Mastercard
Money Order
Paypal
Personal Check
Purchase Orders
Solo
Store credit
Visa
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Special Services
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Available 24 Hours a Day
Confidential by Customer Request Only
Customer's Info is Confidential
Gift Services Available
Guaranteed Security
International Shipping Available
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Live Customer Representative
On-line Order Tracking System
On-line Ordering Shopping Cart System
One-Click Ordering
Pickup locations
Secure Ordering/Payment
You Must Register
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Delivery Options
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2-Day Courier
3-Day Courier
International
Manufacturer's own delivery service
Next Day Courier
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Own delivery service
Royal Mail Parcel Force
Royal Mail Parcel Line
Royal Mail, first class post
Royal Mail, second class post
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Return Policy
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If you wish to cancel your order, please read this procedure carefully.
1. In accordance with the UK Regulations, The Consumer Protection (Distant Selling) Regulations 2000 ("The Buyer's right to cancel"), the Buyer has the right of cancellation within 7 days except where a Product is tailored to customer requirements and without fault.
2. To exercise the Buyer's right of cancellation, the Buyer must give written notice to the Seller by letter or e-mail giving details of the Products ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
3. Once the Seller has been notified of the cancelling of the Contract, the Seller will refund or re-credit the Buyer within 30 days for any sum that has been paid or debited from the Buyer's credit card for the Products. This refund will be subject to a 2.5% surcharge, the cost of the credit/debit card transaction charged to the Seller by the Seller's payment processor HSBC. This charge has been built into the Price of the Products.
4. If the Buyer does not cancel the Contract in accordance with point 1 and 2, the Buyer shall be deemed to have accepted the Goods (except any manufacturing faults) and will not be liable to return the Goods to the Seller.
5. If the Seller has delivered the Products to the Buyer but the Buyer wants to cancel the Contract, as prescribed in clauses 1 and 2, the Buyer must retain possession of the Goods until the cancellation notice has been sent to the Seller within the relevant time limit. The Products can not be used. The Buyer will be responsible for returning the Products to the Supplier at the Buyer's own cost. The Products must be returned to the address Sellers warehouse at the address below. The Buyer must take reasonable care to ensure that the Products are not damaged in the meantime or in transit and return them in the packaging and condition they were delivered to the Buyer. Alternatively, the Seller, under the authority of the Buyer will organise for the goods to be collected on a mutually convenient date. In this case, the Buyer will be re-credited with a full refund minus the exact cost of collecting the Products. This refund will take place within 7 days of the Products being delivered back to the Seller's warehouse.
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